My Circle Consulting respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect through this website and in the course of providing insurance advice, and how we handle it.
1Who we are
My Circle Consulting is the independent insurance advisory practice of Trevor Perron, Independent Insurance Advisor, licensed in Manitoba and Ontario and contracted through Gryphin Advantage Inc. (our Managing General Agency, or "MGA"). In this policy, "we," "us," and "our" refer to My Circle Consulting.
2Information we collect
Information you give us
When you complete our client discovery form, request a consultation, book a meeting, or otherwise contact us, you may provide:
- Identity and contact details — your name, date of birth, mailing address, email, and (where you choose to provide it) phone number;
- Health information relevant to assessing your insurance needs and eligibility;
- Financial information relevant to a needs analysis, such as income, debts, dependents, and existing coverage;
- Any other information you choose to share with us in the course of our work together.
Information collected automatically
When you visit this website, we and our service providers may automatically collect technical information such as your IP address, device and browser type, the pages you view, and how you arrived at our site. This is collected through cookies and similar technologies (see Cookies & tracking).
3How we use your information
We use your personal information to:
- Conduct a needs analysis and recommend suitable insurance solutions;
- Prepare, submit, and service insurance applications and policies;
- Communicate with you about your inquiry, your coverage, and ongoing service;
- Send you information, reminders, and educational content where you have consented;
- Operate, maintain, and improve our website; and
- Meet our legal, regulatory, and professional obligations.
4Consent & your choices
We collect, use, and disclose your personal information with your consent, except where the law permits or requires otherwise. By providing your information through our forms, you consent to its use for the purposes described in this policy.
Where you consent to receive electronic messages (email or SMS), you may withdraw that consent at any time by emailing us, or by replying STOP to any text message. Withdrawing consent to marketing communications does not affect any insurance coverage you hold or the servicing of your policy.
5How we share your information
We do not sell your personal information. We share it only as needed to serve you and meet our obligations, including with:
- Insurance carriers — to obtain quotes, submit applications, and service policies;
- Our MGA, Gryphin Advantage Inc. — for application processing and compliance oversight;
- Service providers who help us operate, including our client relationship management (CRM) and marketing platform, scheduling tools, and website and analytics providers, who are permitted to use your information only to perform services for us;
- Regulatory bodies, or as otherwise required or permitted by law.
6Cookies & tracking technologies
Our website uses cookies and similar technologies to make the site work, understand how it is used, and measure the performance of our advertising. This may include analytics tools and advertising pixels (for example, from Google and Meta) that help us understand which content and ads are effective. You can control or disable cookies through your browser settings, though some parts of the site may not function as intended if you do.
7Storage & protection
We store personal information in encrypted digital files with access limited to those who need it to serve you. We maintain reasonable physical, technical, and administrative safeguards appropriate to the sensitivity of the information. Some of our service providers may store or process information on servers located outside of Canada, including in the United States; where this occurs, your information may be subject to the laws of those jurisdictions.
8How long we keep it
We retain personal information for as long as needed to fulfil the purposes described in this policy and to meet the record-keeping requirements set by provincial and federal regulators and our MGA. When information is no longer required, we take steps to securely destroy, erase, or de-identify it.
9Your rights
Subject to applicable law, you have the right to:
- Access the personal information we hold about you;
- Request correction of information that is inaccurate or incomplete;
- Withdraw consent or request deletion of your information, subject to legal and regulatory retention requirements; and
- Make a complaint about how we handle your information.
To exercise any of these rights, contact us using the details below. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.
10Third-party links
Our website may link to third-party sites and tools (such as our booking calendar or carrier resources). We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.
11Children's privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children except in the context of an insurance application made by a parent or guardian on a child's behalf.
12Changes to this policy
We may update this policy from time to time. The current version will always be posted on this page with its effective date. Material changes will be reflected by updating the "Last updated" date above.
13Contact us
For any questions about this policy, or to access, correct, or withdraw consent for your information, contact our Privacy Officer:
- My Circle Consulting
- Email: info@mycircleconsulting.com
- Trevor Perron, Independent Insurance Advisor — serving Manitoba & Ontario
- Contracted through Gryphin Advantage Inc.